National Accounts Project Manager- Modernization

TK Elevator is currently seeking an experienced National Accounts Project Manager- Modernization in Atlanta, GA. 

A dedicated Project Manager Modernization ensures that nationally sold modernization work—executed across decentralized branches—meets contractual commitments, protects profitability, accelerates collections, and delivers a consistent customer experience across all regions. This role provides central governance, financial control, and enterprise‑level coordination that local branches cannot deliver alone.

National Modernization Project Governance

• Provide end‑to‑end project oversight for modernization projects sold nationally but executed across multiple TKE branches.
• Serve as the single point of accountability for modernization performance across all Major Mod projects.
• Negotiate, maintain, and govern national modernization agreements, supporting branches and local modernization sales teams.
• Establish standardized project delivery expectations for scope, schedules, documentation, communication cadence, and escalation protocols across all participating branches.
• Partner closely with branch operations, modernization managers, and field project managers to ensure field execution aligns with national commitments and customer expectations.
• Maintain real‑time visibility into milestones, risks, delays, and budget impacts; intervene proactively to course‑correct schedules, resources, or customer communication.
• Act as the centralized customer communication hub, providing consistent national messaging despite decentralized execution.
• Drive regional accountability by monitoring performance trends, correcting systemic issues, and reinforcing standardized delivery models.
• Prevent scope drift by ensuring all branches adhere to the contracted national scope, pricing, and commercial terms.
• Lead post‑project reviews to capture lessons learned and continuously improve our national modernization delivery model.
• Translate execution status and risk into executive‑ready updates for strategic customers and internal leadership.

• Drive profitable modernization performance across all national portfolios through disciplined pricing, accurate scoping, and strict adherence to national terms.
• Partner with branches to maintain visibility into job costing, cost‑to‑complete, margin trajectory, and financial variances throughout the project lifecycle.
• Own national financial governance for modernization projects, including:
  • Booked vs. billed monitoring
  • Margin erosion identification
  • Cost‑to‑complete tracking
  • Compliance with national pricing frameworks
• Lead the collections strategy for all nationally sold modernization jobs by coordinating with branches, billing teams, and branches to resolve disputes and accelerate AR.
• Serve as the escalation point for customer billing concerns, ensuring fast resolution and minimal financial exposure.
• Implement margin protection controls, such as change‑order discipline, documentation standards, and financial checkpoint reviews.
• Ensure modernization delivery supports organizational revenue, margin, and year‑over‑year growth objectives.

EDUCATION & EXPERIENCE: 

• Bachelor’s Degree or higher in Business, Engineering or related field.
• Minimum 10 years of elevator project management experience and previous managerial experience
• Thorough knowledge of elevator equipment and installation methods, and ability to lead installation crews
• Ability to read and interpret architectural and structural drawings
• Overnight and extended travel is to be expected around 20%
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Proficiency in MS Project & Excel
• Strong layout and submittal preparation skills
• Experience in financial forecasting of construction/modernization projects
• Experience in detailed contract analysis and negotiation
• Experience with government entities a plus.

• Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
• Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
• Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
• A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
• Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.